PAYMENT METHODS

What currency does your site use? 

We will process your payment in your local currency. There are however some limitations and special cases in which we will have to charge your card in USD. In those cases, the conversion is handled by your financial institution.

 Credit Cards

• We accept Visa, Mastercard, Discover, American Express. Note, cards issued that do not carry one of these logos will not be accepted, therefore we recommend using PayPal as an alternative. 

Paypal

• Use any form of payment method in your PayPal account in your country. Once you have added a payment method, you can use our one-click PayPal express feature for a fast checkout. 

SALES

What does it mean if an item is marked Final Sale?

All items that are marked final sale have been marked down in price and cannot be returned for a refund or store credit, or exchanged for a different size, color or style. We do understand that buying Final Sale items can be difficult, so please contact us prior to placing your order if you have any questions regarding sizing, fabric, or fit.

Can I return an item marked Final Sale?

All items marked Final Sale cannot be returned for a refund or store credit, or exchanged for a different size, color or style. If you send back an item marked Final Sale we will not process this return, once it is received to our warehouse it will be automatically shipped back to you. 

What if I received a damaged item that was marked Final Sale?

We hope this doesn’t happen to you, but if it does (our apologies in advance) contact us right away at ofthemoon.intimates@gmail.com and we will get it taken care of for you!

I ordered something and now it’s on sale; will you match the new price?

Unfortunately, we do not offer price adjustments for items that have been marked down. We apologize for this inconvenience!